Everything you need to know before you fly.

Yes. Tell us your preferred departure point, destination and travel window. We collect compatible requests and assess whether the route can be operated as a Shared Flight. Your concierge will keep you updated on the current status.

The number depends on the aircraft type and occupancy. The relevant flight details show the total seating capacity and the seats already reserved before you book.

We treat all passengers' personal data confidentially. Each traveller remains responsible for carrying the documents required by operators and authorities.

Yes. With a Private Charter, the entire aircraft is exclusively yours. We plan your flight around your preferred route, schedule and personal requirements.

We select suitable flight options and confirm with the flight operator whether the aircraft and cabin are suitable for your pet. We confirm the requirements before you make a binding booking.

Your pet travels with you in the cabin. The crew will explain where it may stay during the flight and how it must be secured during taxi, take-off and landing.

Alongside dogs, individual requests for cats and other pets are always welcome. We assess the options based on the type of animal, the aircraft type and the applicable regulations for your route.

As a rule, one dog per person is planned. A second dog may travel on prior request, subject to availability and an additional charge.

The requirements depend on the aircraft type, available space, the flight operator and your route. Tell us your pet's size and weight. We assess the options and inform you before you make a binding booking.

The required documents depend on the animal and the departure and destination countries. Sky Society provides general route guidance but does not obtain, check or confirm documents. You remain responsible for the correct and timely originals; on request, we can introduce an independent specialist agency.

Start early and coordinate vaccinations, certificates and deadlines with your veterinarian or an independently commissioned specialist agency. The Sky Society concierge can help with practical journey questions but does not monitor deadlines or review documents.

We confirm the operational arrival time and departure terminal before your journey. Carry every required original; any checks are performed by the relevant operator, ground handler or authority, not by the Sky Society concierge.

Each person may bring one piece of checked baggage and one small item of hand luggage. We will provide the exact weight and size limits in good time before your journey. Please let us know about bulky baggage in advance so we can confirm that it can be carried.

The flight card shows current demand. Once the activation threshold and operational checks are complete, you receive a confirmation in the dashboard and through your chosen notification channel.

A shared route can remain unconfirmed or be cancelled for operational reasons. If Sky Society cannot confirm it, your deposit is refunded in full or moved to another route at your request.

You can receive a full deposit refund, move the deposit to a compatible departure, or ask the concierge about chartering the remaining capacity.

The applicable cancellation and refund terms are shown with the specific flight offer before a reservation is confirmed.

Charter cancellation terms depend on the operator and are confirmed with the quote. The reference schedule is 15% from confirmation to 14 days, 35% from 14 to 7 days, 75% from 7 to 3 days and 100% inside 3 days. Written confirmation is required.